Welcome to www.goprol.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our bold yet sophisticated cosmetics platform, where fashion-forward individuals discover confidence-enhancing beauty solutions. Please read them carefully before exploring our radiant collections.
The Site is designed exclusively for personal, non-commercial use by individuals seeking transformative beauty experiences. You expressly agree not to: (1) utilize automated systems or data extraction tools to harvest product formulations or shade information (which would compromise our proprietary cosmetic developments), (2) engage in unauthorized commercial resale of products purchased from our curated collections (as we maintain quality control through direct customer relationships), or (3) interfere with site functionality through any means (including but not limited to manipulating inventory systems or disrupting the checkout experience). Violations may result in immediate account termination and legal action to protect our innovative brand ecosystem.
All visual and textual content displayed on the Site—including but not limited to product photography, shade descriptions, packaging designs, and editorial beauty content—constitutes the exclusive intellectual property of www.goprol.com or its authorized partners. This encompasses our distinctive color palettes, patented formula technologies, and signature application techniques which are protected under international copyright, trademark, and patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including shade fidelity (noting that monitor calibrations and skin undertones may vary), ingredient disclosures, and performance descriptions—occasional discrepancies may occur in our innovative formulations. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented product benefits or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our limited-edition launches and seasonal collections, we may implement purchase restrictions on high-demand products. We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical SKUs, shipping to freight forwarders, or suspicious payment patterns). Our beauty community exists to serve individual customers who appreciate the artistry behind each formulation.
All orders undergo careful preparation and quality assurance checks before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each product meets our exacting standards. International shipments may require 10-21 business days for delivery, subject to customs clearance procedures beyond our control. During peak seasons or exclusive product launches, processing times may extend to 5-7 business days. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unopened, unused products in their original packaging with seals intact. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. For hygiene reasons, certain personal care items including opened cosmetics, skincare products, and applicators cannot be returned or exchanged. All sale items are clearly marked as final purchase and are ineligible for returns.
The Site may feature curated links to beauty editorial content, influencer collaborations demonstrating product applications, or complementary skincare providers. These third-party resources operate independently from www.goprol.com, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic product launches), (2) perpetual inventory availability of specific shades or formulations (as many are limited-edition creations), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions.
To the maximum extent permitted under applicable law, www.goprol.com shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as opportunity costs from temporary service interruptions), or (4) individual reactions to cosmetic ingredients or third-party claims regarding product performance. This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on product innovation rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new sustainability initiatives or enhanced ingredient transparency), legal compliance requirements, or improved customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the beauty industry.
For questions regarding these Terms or any other inquiries, please contact our Beauty Advisory team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during product launches or special promotions.
